The mobile number portability service that enables users to keep their numbers when changing networks is now available. Smart, Globe, and DITO have laid out their portals and methods for switching networks.
Republic Act No. 11202 (Mobile Number Portability Act) ensures that mobile phone users retain their numbers when they change telco providers or switch from postpaid to prepaid or vice versa.
It should be noted that porting is free of charge. Moreover, it is essential to follow these guidelines before you proceed. Here are some of the requirements:
For internal porting
- An active SIM number
- No outstanding balance (for postpaid users)
- No record of fraudulent activity (not blacklisted)
- No network porting transaction in the last 60 days
For external porting
- An active mobile number
- No outstanding obligation from your existing network (for postpaid users)
- No network porting request in the last 60 days
- No record of fraudulent activity (not blacklisted)
- Not prohibited from porting by NTC or a court of law
- Not part of any bundled service or product
- Not linked to a network-locked device
- No pending request for the transfer of ownership of your subscription
- Not the primary contact number of your multiple accounts
- A valid government-issued ID
- Proof of mobile number ownership (SIM card’s Official Receipt with MIN, SIM Bed, PUK Slip)
- Unique Subscriber Code (9-digit code that will be sent by your current network provider to start the porting process)
How to switch to another network via Mobile Number Portability service?
Here are the methods on how to switch to other networks. They are sorted according to the telco.
Globe Telecom
If you want to switch to Globe network, here are the following steps to get started:
2. Click the ‘Switch to Globe now’ button.
3. You will be then asked to fill out a customer information sheet.
4. After that, you’ll need to check your Unique Subscriber Code (9-digit code). Just text the keyword USC and send it to 5050.
5. Confirm your free SIM order. Do note that there will be a SIM Delivery Charge.
6. Once done, you will receive a message regarding your number porting request within 24 to 48 hours. If approved, you’ll also receive a text message containing SIM delivery details.
Meanwhile, for internal porting, you can follow these steps.
Globe Postpaid/Platinum to Globe/TM Prepaid
You can apply through the GlobeOne app and switch from there. You will receive a call from a Globe representative to finalize your decision and will process your request. There are no additional SIM cards required.
Globe/TM Prepaid to Postpaid/Platinum
Suppose you are a Globe/TM Prepaid subscriber and want to retain your number as you switch to a Globe Postpaid or Platinum plan. In that case, you can talk to a Globe Customer Service Representative via Globe Store or customer service hotline 211 that you wish to do so. There’s also now an option regarding this for those applying for postpaid plans online at Globe Shop. There are no additional SIM cards needed.
Smart Communications
If you want to switch to Smart network, here’s what you’ll need to do:
2. The steps are the same as Globe. You can check the steps above for reference.
For internal porting, you can do this method.
Smart Postpaid/Infinity to Smart/TNT Prepaid, and vice versa
To apply for intra-network porting, you will need to go to a Smart Store. You can book an appointment online here.
DITO Telecommunity
If you want to switch to DITO network, you can follow these steps:
1. Visit any of the DITO Experience Stores or download the DITO App.
2. Sign up for MNP from your current mobile network provider and submit the required documents to receive your Unique Subscriber Code.
3. Wait for DITO to process the porting of your mobile number.
4. Once done, DITO will provide you with a new DITO SIM card with your current number attached.
Doing the process for DITO Mobile Number Portability assumes that you have a DITO-compatible phone and located in a DITO-covered area.
What can you say about this Mobile Number Portability? Let us know your thoughts by leaving a comment below.
How to Request to Switch to Globe, Smart, DITO
Source: Magandang Gabi Viral
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