Globe has amplified its efforts to fight cyber threats by blocking and deactivating a growing number of SIM cards used for malicious activities.
The telco blacklisted 36,549 SIM cards from other networks in the first quarter of 2024, representing a 62 percent increase compared to the 22,455 competitor SIM cards blocked during the same period in 2023.
According to Globe Telecom, they've intensified their campaign to identify and disable errant SIMs engaged in SMS spam blasts, online fraud schemes, and other illegal activities, as evidenced by the huge year-on-year increase.
In the first quarter of 2024, Globe deactivated 841 SIM cards from its network after identifying them as potential sources of spam/scam SMS or misuse. This represents a 30 percent year-on-year increase compared to the 647 Globe SIMs that were deactivated in the first quarter of 2023.
Anton Bonifacio, Globe's chief information security officer, said:
We have zero tolerance for abusive SIMs that undermine network security and compromise customer experience. Our accelerated deactivation efforts demonstrate our unwavering resolve to fight these cybersecurity threats head-on.
Globe's monitoring systems identify instances of SIM abuse, while customer reports are received through the Stop Spam portal. Those SIM cards are deactivated immediately in order to protect the company's subscribers and service quality.
Globe cautions customers to maintain vigilance in light of the potential risk that these SIM cards may cause to their personal and financial data. This includes staying away from links you're not familiar with, not responding to calls for personal information or one-time PINs, and reporting any suspicious messages right away through the Stop Spam portal.
As part of an effort to detect and neutralize malicious SMS traffic more efficiently, the telco has launched an offensive against compromised SIM cards. Globe has partnered with various stakeholders in the industry, such as telecommunications companies, financial institutions, e-commerce platforms, and relevant governmental agencies, to facilitate the sharing of threat intelligence.
Anton Bonifacio said:
Cybersecurity demands continuous effort and investment to stay ahead of emerging threats. Our intensified deactivation of rogue SIMs reaffirms our commitment to delivering a secure and anxiety-free experience for Globe customers.
Globe endeavors to enhance its cybersecurity stance and sustain its leadership position in safeguarding consumers against spam, fraud, and other cyber threats through a comprehensive approach that includes customer education, industry collaboration, and technological advancements.
Globe collaborates extensively with stakeholders in order to combat fraudulent activities. Collaboration has been established with government agencies, such as the Philippine National Police Anti-Cybercrime Group (PNP ACG), in order to collectively combat fraudulent activities. Operational successes against cybercriminals have resulted from partnerships with law enforcement.
Globe users can contribute to the anti-fraud effort by exercising caution and reporting cases through the Stop Spam portal on Globe's website or by contacting the PNP ACG via 0968 867 4302.
Globe additionally cautions mobile phone users about emergent fraud tactics that are taking place beyond telco networks, including spoofing and scam messages sent via over-the-top messaging applications. Scams perpetrated through messaging apps and spoofing have become increasingly prevalent, robbing victims of their hard-earned cash.
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