How to register your Globe Postpaid or Platinum SIM card

How to register your Globe Postpaid or Platinum SIM card

Globe Postpaid SIM registration is more convenient, as subscribers simply need to confirm the personal information they provided during their initial application. This is required in order to comply with the SIM registration law, which aims to prevent the spread of spam messages and scams. Failure to register your current or new Globe Postpaid or Platinum SIM card within the specified period will result in deactivation, making it useless for voice calls, text messaging, internet access, and other mobile services.


SIM registration is free, as in no extra charge on your postpaid plan. All individuals, both local and foreign, and corporate entities using SIMs (Standard SIM and eSIM) purchased in the Philippines for use in devices such as smartphones, tablets, and 4G LTE WiFi modems are covered by the law. Here's everything you need to know about Globe Postpaid SIM registration, such as the requirements, process, and penalties.

How to register your Globe Postpaid or Platinum SIM card?

Here's how you can register your Globe Postpaid or Platinum SIM card, whether existing or new.

Register Existing Globe Postpaid SIM

Active Globe Postpaid, Globe Platinum, Globe LTE@Home, and Globe Business Postpaid customers, prior to the start of SIM card registration (December 27, 2022), were pre-registered by Globe using the details they provided during their initial application.

Just text SIM REG to 8080.


Register New Globe Postpaid SIM

For new Globe Postpaid and Platinum subscribers beginning December 27, 2022, they will be asked to comply with the confirmation requirement for SIM card registration by accepting the Postpaid Terms and Conditions to activate their subscription plan.

Frequently Asked Questions

Here are the answers to the most asked questions about Globe Postpaid SIM registration.

How many postpaid SIM cards can be registered under a single user?
There's no limit to how many postpaid SIMs may be registered under a subscriber's name.

How to register Globe Postpaid SIM if a user is a minor?
SIMs for minors (below 18 years old) shall be registered under the name of the parent or legal guardian. To register the postpaid SIM, they will be required to present an ID and the consent of the minor's parent or guardian.

What are the additional requirements for Globe Postpaid SIM for business?
For businesses and organizations to use Globe Postpaid SIMs, the following information is required:
  • Business name
  • Business address
  • Full name of authorized signatory
Moreover, businesses will be required to submit the following documents:
  • Certificate of Registration (SEC or DTI)
  • In the case of corporations, a duly adopted board resolution designating the authorized representative, and in the case of other juridical entities, a special power of attorney

I just recently switched to Globe Postpaid via Mobile Number Portability. Should I still register my SIM?
If you just recently transferred or switched to Globe Postpaid through Mobile Number Portability, your information and data are deemed included in Globe's platform. A customer service agent may call you to confirm the information you provided.

Is SIM transfer of ownership allowed?
Yes, you can transfer the ownership of your Globe Postpaid SIM. For the process, you can submit your concern through the GlobeOne app's Help Center section. You may also opt to dial 211 using your Globe mobile or 808 using TM.

What should I do if I lose my mobile phone or device with my registered Globe Postpaid SIM?
If you lose your mobile device with your registered postpaid SIM card, contact Globe and provide your full name, address, birthday, and mobile number. You can contact Globe Telecom through their official Facebook page (https://ift.tt/d2EKrct), or you can report it to the nearest Globe store. Your lost Globe Postpaid SIM will be permanently deactivated for your safety, and you will receive a new SIM with the same mobile number.


What if I submit false information and a fake ID card during SIM registration?
Individuals who submit fraudulent information or fake IDs during the SIM registration process will face six months to two years in prison or a fine between PHP 100,000 and PHP 300,000, or both.

What should I do if I experience errors or problems during SIM registration?
You can contact Globe's customer service hotline at 211 for free, send a message to its Facebook Messenger (https://m.me/globeph), or report it to the nearest Globe store. You can also call the DICT complaint center via hotline number 1326.

To learn more about the Globe SIM card registration process, you can visit https://ift.tt/60b4K1c.

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