SatLite, a prepaid Pay TV service by Cignal, has emerged as a popular choice for Filipino customers due to its affordability and high-quality TV viewing experience. Customers can choose from various SatLite Load offers that include a wide range of channels, from local to international. This enables users to personalize their viewing experience and gain access to a variety of content that caters to their specific interests.
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SatLite's available load offers are Tingi Loads 10, 15, and 25 and Loads 49, 99, 199, 299, and 499. SatLite Tingi Load offers are valid for 3 days. Meanwhile, SatLite Load offers are valid for 30 days. Each Load includes a specific number of channels that a user can access. Straight away, below is a step-by-step guide on how to load SatLite using GCash or Maya (formerly PayMaya), two of the most popular mobile wallets in the Philippines. You can then activate the EPIN of SatLite Load via Web Loading Tool or SMS.
Before going to the procedure, be sure that your GCash or Maya wallet has enough balance. Also, have your SatLite Account Number ready. To find out your account number, just text SATLITE(space)SC(space)CCA Number and send it to 5353 for Smart, TNT, and Sun Cellular subscribers. The CCA number is located at the bottom of the box.
How to load SatLite using GCash?
Step 1: Download the GCash app.
Step 2: Open the app, log in, and click the "Load" menu.
Step 3: Select "Lifestyle Load" or "Non-Telco" and press "Next."
Step 4: Go to the "Pay TV" tab and choose from Loads 49 to 499 (valid for 30 days) or Tingi Loads 10, 15, and 25 (valid for 3 days).
Step 5: Press "Pay" to complete the transaction.
Step 6: You will receive an EPIN via SMS.
Step 7: To activate your EPIN, choose from the two options:
- Via Online: Go to bit.ly/CignalWebLoadingTool and enter your SatLite Account Number and PIN.
- Via SMS: Using your Smart/Sun/TNT SIM-enabled phone, text SATLITE<space>EPIN<space>Account Number and send to 5353.
Step 8: Make sure your SatLite box is in standby mode and wait for the Load to activate. Then, you can now start watching your favorite TV show.
Here's an image tutorial on how you can top up SatLite using GCash.
How to load SatLite using Maya?
Step 1: Download the Maya app.
Step 2: Open the app and click the "Load" menu.
Step 3: Go to the "Entertainment" tab and press "SatLite."
Step 4: Choose your preferred SatLite Load or Tingi Load.
Step 5: Enter your SatLite Account Number and press "Next."
Step 6: Slide the button to complete the transaction.
Step 7: You will receive an EPIN via SMS.
Step 8: To activate your EPIN, choose from the two options:
- Via Online: Go to bit.ly/CignalWebLoadingTool and enter your SatLite Account Number and PIN.
- Via SMS: Using your Smart/Sun/TNT SIM-enabled phone, text SATLITE<space>EPIN<space>Account Number and send to 5353.
Step 9: Make sure your SatLite box is in standby mode and wait for the Load to activate. Then, you can now start watching your favorite TV show.
Here's an image tutorial on how you can top up SatLite using Maya.
Frequently Asked Questions
Here are the answers to SatLite subscribers' most asked questions.
How to check the expiration of my SatLite Load?
To check the status of your SatLite Load, use your Smart/TNT/Sun SIM-enabled phone and text SATLITE <space> EXP <space> SatLite Account Number and send it to 5353.
My Load hasn't arrived yet. When will it reflect?
SatLite Load is expected to arrive within the day. If it doesn't reflect immediately, the system may be processing a high volume of requests at the moment.
Can I load another offer while my current SatLite Load is still active?
You can load a new denomination (for example, Load 49 to Load 99) when your existing active Load expires.
An error occurred while reloading my SatLite. What will I do?
If you experience failed reloading transactions, you can contact its hotline at (02) 88-888-222 for Greater Manila Area or call its provincial toll-free hotline via #88-222.
Via SatLite/Facebook
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