You might have encountered error code 5 in Valorant while playing or when the match concludes. The Valorant error code 5 is a particularly vexing issue for many players. This guide will cover the error’s causes and possible fixes.
What is Valorant Error Code VAL 5?
Valorant Error Code VAL 5 usually happens when the shooter game’s servers are overloaded or under maintenance. Players will usually receive this popup message while they are in the middle or after a game or just queued up for matchmaking. When this error occurs, Riot Games notifies players to relaunch the client.
The Error Code: VAL 5 displays a message — “The game has lost connection. Please relaunch the client to restore connectivity.” Under the ERROR notice is the “QUIT” button.
Sometimes, the cause of the error is the unstable network connection. In the Philippines, telcos such as PLDT, Globe, and Converge that provide fiber-optic internet service frequently experience slow or intermittent connection due to a damaged undersea cable. This internet issue results in connectivity difficulties within the game, resulting in the Error Code 5 that Filipino players encountered.
How to Fix Valorant Error Code VAL 5?
Here are some ways to fix Valorant error code five.
Solution 1: Check if the Valorant servers are online
As the main reason for the error is server outages, it is essential to check whether Valorant’s servers are online or offline.
Solution 2: Restart your system and router
Sometimes, a simple reboot of your laptop or computer and router can resolve the Valorant Error Code 5, especially if a software bug causes it.
You can also do this Windows TCP/IP reset procedure.
- To get started, press the Windows button on your keyboard and type cmd to search for the Command Prompt.
- After that, right-click Command Prompt and select Run as administrator.
- Execute the following commands in the listed order.
- netsh winsock reset
- netsh int ip reset
- ipconfig /flushdns
- ipconfig /release
- ipconfig /renew
Solution 3: Run Valorant as an administrator
To run Valorant as an admin, right-click its desktop icon and select “Run as administrator.” If the problem persists, you may try the succeeding methods.
Solution 4: Reinstall Vanguard
Riot Vanguard is an anti-cheat software that comes with Valorant upon installation. However, it can sometimes cause unexpected errors. Reinstalling Vanguard might be the best solution to the problem.
To start with, click on the Windows Start button and type in “Control Panel.” Select Programs and Features and right-click Riot Vanguard. Select Uninstall to entirely remove it from your computer.
The game will automatically install Vanguard when you attempt to open Valorant again. Once Vanguard is reinstalled on your PC, you should be able to re-enter the game if that was the source of the problem.
Solution 5: Contact your Internet Service Provider
If the methods mentioned above didn’t work for you, your network might have a problem. You can check the social media pages of your ISP for network status updates. For your reference, here are the official Facebook pages of major telecommunication companies in the Philippines: PLDT, Globe, and Converge ICT. You can also call these customer service hotlines: 171 (for PLDT) and 211 (for Globe).
Solution 6: Reinstall Valorant
In most cases, reinstalling the game resolves all error issues, and Valorant Error Code 5 is not the only bug that may be resolved in this manner.
Start by clicking the Windows Start button and search for “Control Panel.” Choose Programs and Features, right-click Riot Vanguard, and select Uninstall to delete it from your system. Then, reboot your computer.
You can download Valorant again by vising the game’s official website.
Solution 7: Submit a support ticket to Riot Games
If all the methods previously mentioned didn’t work for you, you might consider directly submitting a support ticket to Riot Games.
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Visiting websites such as Reddit and Downdetector come in handy when you want to know the status of Valorant.
Do you have any feedback regarding this tutorial on how to fix Valorant error code 5? You can leave your comment below.
How to Fix Valorant Error Code VAL 5
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